Marketing3 min read

OpenClaw WhatsApp Integration: Messaging Automation Guide

Connect OpenClaw to WhatsApp, Telegram, and Slack for AI-powered messaging automation. Setup guide with templates for support and team workflows.

Digital Applied Team
February 10, 2026
3 min read
50+

Platforms

5,000+

WhatsApp Installs

<30s

Response Time

Text/Media

Message Types

Key Takeaways

50+ messaging platform integrations: OpenClaw supports WhatsApp, Telegram, Discord, Slack, Microsoft Teams, Signal, iMessage, SMS, and dozens more via ClawHub skills.
WhatsApp Business API is the most popular: The WhatsApp integration is the most-installed messaging skill on ClawHub, with over 5,000 active installations for business automation.
Multi-platform orchestration is the killer feature: OpenClaw can monitor all platforms simultaneously and route messages intelligently — WhatsApp query arrives, OpenClaw researches via browser, sends answer via Slack, logs in CRM.
Dedicated phone numbers are essential: Never use your personal number for OpenClaw WhatsApp automation. Use a dedicated business number to prevent accidental messages and maintain separation.

One of OpenClaw's most compelling features is its ability to connect to your messaging platforms — turning WhatsApp, Telegram, Slack, and Discord into interfaces for your AI agent. Instead of opening a separate app, you message OpenClaw on the platform you already use, and it takes action on your behalf.

This guide covers the complete messaging integration landscape, with step-by-step setup for the most popular platforms, workflow automation patterns, and the security practices you need to protect your accounts.

OpenClaw Messaging Landscape

OpenClaw's messaging support spans over 50 platforms through ClawHub skills. Here are the most popular integrations by install count:

WhatsApp
Most popular

5,000+ installs

Telegram
Best for bots

3,200+ installs

Discord
Community favorite

2,800+ installs

Slack
Enterprise choice

2,100+ installs

Microsoft Teams
Corporate

1,400+ installs

Email (IMAP)
Universal

4,500+ installs

WhatsApp Integration Setup

The WhatsApp integration is the most popular messaging skill on ClawHub. Here is how to set it up:

Prerequisites

  • OpenClaw installed and running (see our setup guide)
  • A dedicated phone number for WhatsApp Business
  • WhatsApp Business API account (via Meta Business Suite)

Step-by-Step Setup

# 1. Install the WhatsApp skill from ClawHub
openclaw skill install whatsapp-business

# 2. Configure your WhatsApp Business API credentials
openclaw config set whatsapp.phone_number_id YOUR_PHONE_NUMBER_ID
openclaw config set whatsapp.access_token YOUR_ACCESS_TOKEN
openclaw config set whatsapp.webhook_verify_token YOUR_VERIFY_TOKEN

# 3. Set up the webhook endpoint
# OpenClaw will listen on /webhooks/whatsapp
# Configure this URL in Meta Business Suite

# 4. Test the connection
openclaw whatsapp test --send-to "+1234567890"

# 5. Enable auto-response mode
openclaw whatsapp enable --auto-respond

Telegram and Discord Integration

Telegram

Telegram's Bot API makes it the easiest platform to integrate. Create a bot via @BotFather, get your token, and configure OpenClaw:

# Install and configure Telegram
openclaw skill install telegram-bot
openclaw config set telegram.bot_token YOUR_BOT_TOKEN
openclaw telegram enable

Discord

Discord integration uses a bot application. Create one on the Discord Developer Portal and invite it to your server:

# Install and configure Discord
openclaw skill install discord-bot
openclaw config set discord.bot_token YOUR_BOT_TOKEN
openclaw config set discord.guild_id YOUR_SERVER_ID
openclaw discord enable

Slack and Microsoft Teams

Enterprise messaging platforms require more setup but offer deeper integration for business workflows:

Slack Integration
  • Create a Slack App in the Slack API portal
  • Enable Socket Mode for real-time events
  • Add bot scopes: chat:write, channels:history, channels:read
  • Install the ClawHub Slack skill and configure the app token
  • Invite the bot to channels where you want it active
Microsoft Teams
  • Register an app in Azure AD with Bot Framework
  • Configure the messaging endpoint to point to OpenClaw
  • Install the ClawHub Teams skill with your Azure credentials
  • Deploy the bot to your Teams tenant via admin center

Automation Workflows

The real power of messaging integration is the automation workflows it enables:

Customer Support Bot

Trigger: WhatsApp message received

Flow: Check knowledge base → Generate response → Send reply → Log in CRM

Daily Standup Summary

Trigger: Scheduled at 9am daily

Flow: Collect yesterday's activity → Generate summary → Post to Slack → DM team leads

Lead Notification

Trigger: New form submission

Flow: Parse lead data → Enrich with research → Send WhatsApp alert to sales → Create CRM entry

Incident Response

Trigger: Error alert from monitoring

Flow: Diagnose issue → Send Slack alert with context → Page on-call via Telegram → Update status page

Multi-Platform Orchestration

OpenClaw's killer feature is simultaneous multi-platform presence. A single OpenClaw instance can monitor all connected platforms at once and route messages intelligently:

# Example: Cross-platform message routing
# A client sends a WhatsApp message asking about project status

1. OpenClaw receives WhatsApp message
2. Identifies the client from CRM
3. Pulls project status from Asana/Jira
4. Drafts a response with current milestones
5. Sends reply via WhatsApp to client
6. Posts summary in #client-updates Slack channel
7. Logs interaction in CRM with timestamp

Security Considerations

Messaging automation introduces unique security risks:

  • Dedicated accounts: Always use dedicated bot/business accounts, never personal ones
  • Message logging: Log all automated messages for audit and compliance
  • Rate limiting: Configure sending limits to prevent accidental message floods
  • Content filtering: Set up guardrails for what the agent can and cannot say
  • Escalation paths: Always provide a way for recipients to reach a human
  • Credential rotation: Rotate bot tokens and API keys monthly

Conclusion

Messaging integration transforms OpenClaw from a local tool into a communication hub that meets you wherever you already work — WhatsApp, Slack, Teams, or Telegram. The ability to orchestrate across platforms simultaneously is what separates OpenClaw from simpler chatbot solutions.

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